PRIVACY POLICY

 

INTRODUCTION
Effective date: May 25, 2018

Urgently Good is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website, products, and services (Service).

  1. Urgently Good LLC (Urgently Good, we, us) is committed to protecting the information about you that we collect, store and use when you provide it to us on our website https://urgentlygood.com/ (Site) or as part of the buying and selling process

  2. We also uphold your rights to privacy if you are based in the European Union, in accordance with the General Data Protection Regulation (GDPR) (EU). Your rights under the GDPR are listed below.

  3. If you do not wish to provide personal information to us, then you do not have to do so.  However, this may affect your use of this Site or any products and services offered on it.

  4. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://urgentlygood.com

What is your personal information?

  • We collect several different types of information for various purposes, as part of the buying and selling process (e.g., when you make an inquiry, through your access and use of our Site, during conversations between you and our representatives, when you ask to be placed on one of our subscription/mailing lists, when you become a client or customer or otherwise use our products or services) to provide and improve our Site and Service to you. In general terms, personal information (Personal Data) is any information that can be used to personally identify or contact you. This may include your name, address, telephone number, email address, profession, and/or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

  • Usage Data is data collected automatically either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

  • Cookies are small pieces of data stored on your device (computer or mobile device).

  • We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

  • Your personal information will not be shared, sold, rented or disclosed other than as described in this privacy policy.  We collect your personal information directly from you unless it is unreasonable or impracticable to do so.

Information We Collect And Use

Types of Data Collected


Personal Data

  • While using our Service, we may ask you to provide us with certain Personal Data. Personally identifiable information may include, but is not limited to:

    • First name and last name

    • Email address

    • Phone number

    • Business/organization name

    • Website URL

    • Address, State, Province, ZIP/Postal code, City

    • Any personal data you post on our website

    • Data about how you use our Site

    • Technical data such as your IP address, details about your browser, time zone settings, and other technology on the device you use to access our Site

    • Your marketing and communication preferences

    • Any information that you directly provide to us whether through our contact form, over the phone, by email, in person, or otherwise

    • Photographs of you at events

    • Cookies and Usage Data

  • We may use your Personal Data to contact you with newsletters, marketing or promotional materials, free and premium content, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. If you do not provide us with the personal information described above, some or all of the following may happen: we may not be able to provide our products or services to you, either to the same standard or at all; we may not be able to provide you with information about services that you may want, including information about special promotions; or we may be unable to tailor the content of our Site to your preferences and your experience of our website may not be as enjoyable or useful.

Usage Data

  • We may also collect information how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

  • We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. We use cookies to measure traffic patterns, to determine which areas of our website have been visited, and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our Site and Services.  

  • Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

Use of Data

  • Urgently Good uses the collected data for various purposes:

    • To provide and maintain our Service and Site

    • To notify you about changes to our Service and Site

    • To allow you to participate in interactive features of our Service and Site when you choose to do so

    • To provide customer support

    • To gather analysis or valuable information so that we can improve our Service and Site

    • To monitor the usage of our Service and Site

    • To detect, prevent and address technical issues

    • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service and/or Site.


Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

  • If you are from the European Economic Area (EEA), Urgently Good legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Urgently Good may process your Personal Data because:

    • We need to perform a contract with you

    • You have given us permission to do so

    • The processing is in our legitimate interests and it’s not overridden by your rights

    • For payment processing purposes

    • To comply with the law


Retention of Data

  • Urgently Good will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

  • Urgently Good will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.


Transfer of Data

  • Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

  • Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

  • Urgently Good will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

  • Business Transaction: If Urgently Good is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

  • Disclosure for Law Enforcement: Under certain circumstances, Urgently Good may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

  • Legal Requirements: Urgently Good may disclose your Personal Data in the good faith belief that such action is necessary to:

    • To comply with a legal obligation

    • To protect and defend the rights or property of Urgently Good and/or its representatives

    • To prevent or investigate possible wrongdoing in connection with the Service and/or Site

    • To protect the personal safety of users of the Site and Service or the public

    • To protect against legal liability

Security of Data

  • The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

  • We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

  • You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Your Data Protection Rights Under General Data Protection Regulation (GDPR)

  • If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Urgently Good aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

  • In certain circumstances, you have the following data protection rights:

    • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

    • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

    • The right to object. You have the right to object to our processing of your Personal Data.

    • The right of restriction. You have the right to request that we restrict the processing of your personal information.

    • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

    • The right to withdraw consent. You also have the right to withdraw your consent at any time where Urgently Good relied on your consent to process your personal information.

  • Please note that we may ask you to verify your identity before responding to such requests.

  • You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Service Providers

  • We may employ third party companies and individuals to facilitate our Service or Site (Providers), to provide the Site or Service on our behalf, to perform Site- or Service-related services or to assist us in analyzing how our Site or Service is used.

  • These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

  • We may use third-party Providers to monitor and analyze the use of our Site and/or Service.

  • Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en


Behavioral Remarketing

  • Urgently Good uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Site.

  • Twitter remarketing service is provided by Twitter Inc.You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

  • Facebook remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation


Payments

  • We may provide paid products and/or services within the Site or Service. In that case, we use third-party services for payment processing (e.g. payment processors).

  • We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

  • The payment processors we work with are: Stripe. Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Links to Other Sites

  • Our Site or Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

  • We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

  • Our Service does not address anyone under the age of 18 (Children).

  • We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

  • We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  • If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact admin@urgentlygood.com